Artificial Inteligence

Streamline your planning, management and processes from production and logistics to retail and human resource allocation through to customer service.

Thanks to the strength of our experience and know-how, we can sort through data quickly to identify opportunities and challenges, for which we’ll design and implement the most appropriate solutions for you based on artificial intelligence (AI) and machine learning (ML).

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Our team of software engineers and experts in machine learning and artificial intelligence have sharpened their skills in companies such as Oracle, Amazon, Facebook and other tech giants. You can choose from a range of off-the-shelf solutions (COTS) that we can tailor to your environment and needs, or we can build you a custom solution from the ground up.

9+ years

We’re continuously deepening our expertise in implementing AI-driven solutions in the Czech Republic and abroad.

200+ projects

We have successfully implemented multiple smaller as well as more comprehensive projects for multinational companies and startups around the world.

70+ specialists

Our ranks include graduates from leading universities (Cambridge, Imperial College London, ČVUT, etc.) and experts with experience from progressive corporations and knowledge of Czech and European legislation and corporate environment.

1 year

See a return on investment in AI solutions within a year of implementation.

Trusted by the best


Examples of using artificial intelligence in business

Replace repeated activities with automation, detect anomalies in systems as well as human behavior, and make decisions faster and more accurately. Today and in the future.
Draw inspiration from examples of how AI and ML are used in business processes, and drive innovation in your company’s management and operations.

Artificial intelligence in manufacturing and logistics

Warehousers have a precise plan for how to prepare the loading dock to maximize its utilization.

Customers know, in real time, when their shipment will arrive at its destination.

In the event of a sudden disruption, production can be rescheduled during operations.

Use AI to optimize your manufacturing and logistics processes.

Expectations and project objectives:

  • Reduce costs for logistics and inter-warehouse transport
  • Predict and minimize CO2 emissions
  • Reduce packaging material and decrease the empty space ratio in packages and shipping containers
  • Streamline planning and scheduling systems (work shifts, production, logistics routes, etc.) with ad-hoc rescheduling capability

“Together with our strategic partner, Blindspot AI from the Adastra Group, we developed the OPTIKON system to overcome our challenges with loading pallets into containers. Thanks to the proactive and highly professional approach taken by the experts from Blindspot, it required a very short time for us to develop and deploy the algorithms taking all our needs and the constraints related to loading into consideration.”

Petr Švarc, Head of the AI Competence Centre at ŠKODA AUTO

Artificial intelligence in finance, telco and other services

Responses to clients’ frequently asked questions are automated.

Data are extracted from documents and verified in real time.

Insurance fraud is detected more reliably. Work is planned using fewer operators than previously.

Use AI to improve processes and services for clients in banking, insurance, finance, public institutions, telecommunications companies, and others.

Expectations and project objectives:

  • Streamline the shift planning and scheduling system with ad-hoc rescheduling capability
  • Automate customer support – from onboarding to chatbots and virtual assistants
  • Detect fraud and suspicious behavior in large and complex systems

“Thanks to Blindspot AI (a member of the Adastra Group), we have realized how to unlock the power of data and artificial intelligence. The experience with data on insurance claims was particularly helpful, as it demonstrated how we can leverage machine learning algorithms to strengthen our fraud detection process.”

Zdeněk Macháček, MBA, Chief Security Officer, Kooperativa

Artificial intelligence in retail

Long queues at the tills are no more – customers are checked out without having to wait.

The same number of staff can process e-shop deliveries in less time.

Shift understaffing is resolved quickly by rescheduling workers.

Suspicious customer and staff behavior in the store is detected rapidly.

Use AI to improve your store’s customer service.

Expectations and project objectives:

  • Streamline the planning and scheduling systems for work shifts and logistics routes with ad-hoc rescheduling capability
  • Automate customer support using chatbots and virtual assistants
  • Detect fraud, anomalies, suspicious activity and unwanted behavior

“A leading Czech online grocery store increased the average shopping cart value by 10% and reduced shopping time by 15%. We developed a predictive algorithm for them that can prepopulate regular customers’ shopping carts based on their previous purchases, thus improving the customer experience.”

Ondřej Vaněk, CEO, Blindpost Solutions (Adastra Group)

Artificial intelligence in occupational safety

Unauthorized entry into a demarcated area is detected quickly.

Enhancing workplace safety makes real-time alerts possible, for example, about non-compliance with established regulations (e.g., using protective equipment), anomalous behaviors and events (e.g., a fall or a fire).

Use AI to ensure safe and smooth operations.

Expectations and project objectives:

  • Increase occupational safety
  • Automate the detection of anomalies, suspicious activity, and unwanted behavior

“An anomaly-detection platform helps give a major car manufacturer early warning of potential faults and predict time windows for press line maintenance. As a result, we have reduced idle time and maintenance costs by at least 20%.”

Ondřej Vaněk, CEO, Blindpost Solutions (Adastra Group)

Prediction using artificial intelligence

What will sales be like in the coming period?

What products will be in demand?

How will the complaint situation develop?

We can accurately predict how the whole group will behave even from data from a small group of customers, respondents, or visitors.

Use the predictive capabilities of AI and have the information you need to make decisions before an event occurs.

Expectations and project goals:

  • Preparing a production plan for the coming years.
  • Predicting sales, orders, or consumption of a particular product range.
  • Inventory optimization.
  • Optimization of warehouse and inter-warehouse logistics.
  • Predicting failure rates and planning maintenance of equipment.

“Our method can predict very accurately from a small sample what the rest will look like. So the election is a demonstration for us, a demonstration of what AI can do. But we apply these methods primarily in business, where we have them well tested.”

Ondřej Vaněk, CEO, Blindpost Solutions (Adastra Group)

Advantages of Adastra’s AI solutions

Multi-source solution

works with data from electronic documents, image and video analysis and detection.

A comprehensive approach

that covers not just a technological solution but also a full and complete consulting service and support to help you get the most out of the project.

Less administration

thanks to automated data processing from orders and invoices, error detection and anomaly detection.

Everything in one place

Our solution works on a single platform.

Easier planning

The ideal warehouse setup, truck routes, production, workforce scheduling and container loading.

Better protection

as a result of detecting and predicting anomalies and fraud in financial transactions, customer behavior, and telecoms data.

Our products and solutions made to measure

We have spent years testing and materializing our know-how into our product solutions that we can quickly and easily implement in your business.

OPTIMUS 4.0: Optimize operational planning

The Optimus 4.0 platform enables you to optimize a wide range of operations in a dynamically evolving environment: increase your utilization of human, physical and virtual resources, and ensure cost savings, greater efficiency and the ability to respond quickly to change.

  • Early return on investment after as little as one year
  • A single platform to optimize a wide range of processes and operations
  • Modular architecture that addresses your specific challenges, including company values, business rules, and legal requirements
  • Deployment on premises, in the cloud, or directly into your IT infrastructure
  • Routing and loading optimization for transport vehicles and containers
  • Inter-warehouse transport optimization
  • Packaging optimization and empty space minimization
  • Smart loading sequences
  • Shift and staff scheduling
  • Production optimization
  • CO2 emissions optimization

You can use a pre-prepared extension to tailor the Optimus 4.0 platform to your needs. Or we can build a custom extension just for you.


Use the OptiRoute extension to plan the best routes for your transport vehicles in any area in a matter of moments. See real delivery times and dynamically update routes according to the latest information. You can also streamline inter-warehouse transport, reduce overall transport costs, and make your logistics greener.

Reduce shipping costs by 20% and inter-warehouse transport costs by up to 60%.


The OptiFit extension will enable you to optimize the type of packages you use in order to minimize the empty space ratio and reduce packaging materials. By increasing the capacity of transport vehicles and containers, you will achieve significant savings. At the same time, the system will also give you better load distribution, lowering any risk of damage.

Optimize the empty space ratio and packing materials by more than 30%, thereby reducing packaging costs.


The OptiPlan extension analyzes billions of different options that match your preset criteria, and finds you the best solution for scheduling shifts and assigning tasks to the right people.

The clear visualization allows you and your managers to have everything under control and, in the event of a sudden change, replan the schedule quickly and easily.

More than 100 business rules are ready to use for scheduling staff in complex manufacturing operations.

Custom Opti applications

Streamline scheduling for even the most challenging and complex processes with a bespoke Opti application. In no time at all, you can take all your key factors into account and get the best possible plan for production or allocation. In the event of changes or unexpected events, the whole system can reschedule everything in a flash. You will thus maximize use of your available resources and reduce inefficiencies in time and materials.

Build a plan in minutes rather than days, including the incorporation of sudden changes.

ARIS: Automate customer service and document processing

Be more efficient at processing incoming messages and documents that your clients send you through different channels.

The ARIS platform, using artificial intelligence, automatically categorizes incoming messages and suggests an answer as well as follow-up actions, thus allowing you to respond with a single click.

This will save you time and increase customer satisfaction, as your clients will appreciate the speed at which you handle their requests.

Process incoming documents automatically using an extension for information extraction and verification

The ARIS platform facilitates use of a smart document reader. This extension utilizes artificial intelligence to extract data from incoming documents and verify them in real time.

It looks through personal identification documents, driver’s licenses, bank statements and other sources. It will help you keep costs, time and effort to a minimum, and significantly simplify processes in banking, finance, telecommunications and other institutions.

Streamline customer service with a smart chatbot or virtual assistant

A well-trained voice- or chatbot can help you lighten the load on your service staff. At the same time, it will increase the number of queries handled and overall customer satisfaction. Further, the system continues to learn, i.e., its capacity to answer questions expands as the number of recurring queries increases.

We will tailor the solution to your needs.

ARIS: document processing

  • Up to 90% reduction in time (burden hours)
  • Up to 80% reduction in the cost of manual document processing
  • Faster onboarding
  • Fraud prevention and easy compliance with the regulations surrounding identity checks

ARIS: chatbots and virtual assistants

  • Up to 50% reduction in staff costs
  • Reduction in the number of repeat queries
  • Greater capacity for operators to deal with more complex requests
  • 24/7 availability

ARIS: document processing

  • Automatic classification for text messages, e-mails, documents and articles
    • the platform correctly categorizes up to 90% of messages, suggesting answers and follow-up actions,
    • the remaining 10% are sent to relevant staff for individual review.
  • Automatic text search for requested key information

ARIS: chatbots and virtual assistants

  • Resolution of common customer requests and recurring queries
  • Automated support for remote service setup
  • Internal support, e.g., sales reps – the option to include industry jargon to support self-learning mechanisms

ARIS: document processing

1. Data extraction

The platform automatically identifies the type of document and all necessary information for further processing.

2. Verification

The platform carefully verifies the obtained information in external databases to prevent fraudulent document modifications. The extracted data are verified based on your needs.

3. Output

The platform then returns the relevant extracted information in a structured machine-readable output using an API.

4. Integration

The platform can be used as a service or deployed directly within your own IT infrastructure.

ARIS: chatbots and virtual assistants

1. Customization

First, we process historical messages or other text data. We use these to train our cutting-edge natural language processing (NLP) models. This enables us to tailor the ARIS platform to your specific customers’ needs.

2. Visualization

You will be able to manage all incoming messages, suggested responses and follow-up actions through a single smart inbox. So your customer support will not need any other systems.

3. Integration

The ARIS platform can be integrated into your existing environment, and communicate with various third-party systems via an API.

4. Continuous improvement

Thanks to user feedback, the platform learns and improves automatically. As a result, the quality and speed of your customer service will continuously advance.

ADF: Detect anomalies quickly and easily even in extensive data

The ADF (Anomaly Detection Framework) platform uses AI algorithms and technology to detect anomalies, suspicious activity and events and unwanted behavior in large and complex data and in real time. This makes possible a wealth of uses in fields such as telco, cybersecurity and manufacturing (for example, to reduce maintenance costs by giving early warnings of deviations from standard operations).

  • Reduction in the time to detect known and new types of anomalies and threats from days to minutes or seconds
  • Detection of hidden risks and unknown trends
  • Adaptability to the development of unusual or fraudulent behavior
  • Reduction in the number of false positives and alerts
  • Process scaling by managing terabytes of data in parallel
  • Anomaly detection in network data
  • Detection of fraud and hidden risks in financial and audit data
  • Improvement in product quality and production line uptime

1. Anomaly detection

The system creates timelines and data clusters from small and large data sets. A rich library of algorithms then searches for significant outliers, which are analyzed and reported.

2. Enterprise and external data

Various data streams from different systems serve as the input source for AI to detect anomalies.

Based on all the available data, new types of anomalous patterns are discovered.

3. Visualization

The detected anomalies are reported and presented in a user-friendly manner that allows further analysis focused exclusively on relevant cases.

4. Continuous improvement

Users can provide feedback, regulate the number of anomalies received, and also teach the system to better distinguish between what is anomalous and what is not.

ML FDS: Use machine learning to protect against fraud

The ML FDS (Machine Learning Fraud Detection System) dynamically detects fraudulent behavior. It will complement your existing lines of defense with machine learning and help you identify new forms of deceit. This is because the system is continuously learning and accounts for increasing levels of sophistication in fraud.

  • Up to 76% increase in fraud detection accuracy
  • Up to 60% reduction in the number of false alarms
  • Early return on investment (within 1 year)
  • Increased operational efficiency
  • Improved customer experience

First line of defense:

A rule-based system

  • Catches fraud primarily on the basis of predefined rules
  • Checks national and external registers and databases
  • Uses blacklists

Second line of defense:

Machine learning (ML FDS)

  • Utilizes data to directly identify new types of fraud, i.e., lets the data speak for themselves
  • Takes a modern approach based on constantly updated ML algorithms
  • Has high predictive accuracy and comprises extensibility for internal and external fraud

Third line of defense:

The anomaly detection platform

  • Establishes high resistance to fraud thanks to a combination of a reverse approach (blacklists, rules) and machine learning, a proactive approach that leverages your data and ML technologies.

MACULA: Analyze video and images to improve security and performance

Get the most out of your video footage with the Macula platform, which can monitor security breaches and other potential risks in real time. It can also be used, however, for business analytics and to track customer satisfaction in your store.

  • Early warnings thanks to real-time parallel data processing
  • Reduction of reaction time to seconds
  • Automated workflows for video processing
  • Space for decision-making and to maintain manual control


  • people detection and counting
  • zone occupancy
  • heatmap creation


  • distance management
  • detection of suspicious behavior or unattended luggage
  • detection of unusual bodily activity or collapse/injury
  • fire and smoke detection
  • monitoring compliance with health and hygiene regulations

1. Anomaly detection

You can choose from a wide range of detectors that specialize in different types of behavior and environment. Consequently, you will only be alerted to the kinds of events that are relevant to you. 

2. Visualisation

You will see all required alerts within the video streams provided. In addition, a clear visual interface will show you all detected events and alerts so you can manage them efficiently.

3. Integration

We can connect directly to your video streams using your existing cameras, or we will provide you with compatible hardware.

4. Implementation

The platform can be integrated with a variety of systems through extensive APIs. It can be deployed in the cloud or on premises.

Our case studies

Pepper as a robotic bank assistant at Tatra banka

Pepper serves as the very first touchpoint to welcome clients in the branches, providing various types of services thanks to the robotic management solution developed by Adastra.

Daily interactions

Overall customer satisfaction rating

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Retail provider detected 70 % of known fraud cases and additional unexpected fraud cases

We detected shop assistants who commit fraud by stealin customer money. We developed a detector which process surveillance CCTV data, pair it with the data...

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How we helped to prevent roughly 30% frauds which secured ROI within 1st year

Despite implemented rule-based engine and background check for new customers, our client suffered from application fraud (customers not paying for hardware and postpaid services) and was struggling to...

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We decreased „false alarms“ by 60%, increased operation efficiency and improved customer experience

Even though insurers have fraud detection process, tools and dedicated employees they felt need to innovate and increase fraud detection efficiency, decrease false positives and...

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Get inspired on our blog

Adastra Group’s Revenue Exceeds 5 Billion CZK for the First Time

In 2022, Adastra Group's revenue reached 5.6 billion CZK, marking the first time in the company's history that it surpassed the 5 billion CZK...

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Adastra becomes a strategic partner of Škoda Auto University. Its specialists will teach data management, data science, and artificial intelligence courses

Adastra becomes a long-term strategic partner of Škoda Auto University. Its experts will be involved in teaching data management, data science, and artificial intelligence...

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Effective and Secure Internal Data Handling with Generative AI? Blindspot Solutions Introduces the AskYourData Application

Generative Artificial Intelligence as a corporate virtual assistant utilizing ChatGPT and trained on internal data. Blindspot Solutions, a part of the Adastra Group, is...

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Let's talk

Ondřej Vaněk
CEO Blindspot Solutions