Digital transformation is accelerating. Today, more than ever, we live online - working, shopping, learning, entertaining, collaborating. And not just because of all sorts of measures related to the epidemiological situation. Private companies and government organisations are placing enormous emphasis on the availability of applications for internal and external users and the rapid resolution of incidents and malfunctions.
Many companies and organizations today are leaving the world of on-premise (data centers) and moving their systems to the cloud, often in a dynamic multi-cloud environment. Ensuring the smooth operation of IT systems in a hybrid or multicloud environment is a challenge for many IT departments.
The scale, complexity and speed of change is exponentially greater in the cloud world than in the traditional, on-premise world.
Dynatrace’s latest survey (2020 Global CIO Report: Observability, automation, and AI are essential to digital business success) presents the top five challenges companies face in their modern multi-cloud environments.
1. IT and digital teams are under more pressure than ever
To maintain productivity, meet customer demands and keep up with the competition, they need to innovate faster, collaborate more effectively and deliver more value to the business – all with the same or fewer resources.
89 %
CIOs say digital transformation has accelerated in the companies they work for over the past 12 months
58 %
also say that digital transformation will continue to accelerate for them
2. The complexity and complexity of IT management increases with migration to the cloud
The complexity of managing cloud/hybrid ecosystems increases dramatically as they expand and become more dynamic. This further increases the pressure on today’s already busy cloud and IT operations teams.
86 %
organizations use native cloud technologies and platforms such as Kubernetes, microservices and containers
3. Traditional tools and manual approaches are no longer enough
Containers and microservices take off and go in seconds, IT teams are faced with a volume, velocity and variety of data from metrics, logs and tracing that can no longer be handled by human skills and manual processes.
11 %
despite all application monitoring solutions, IT teams have full visibility of only 11% of all applications
10
is the average number of application monitoring solutions that organizations use
4. A radical change of approach is needed
Statistical estimates are not enough, IT teams need accurate answers detailing the current state of their multi-cloud environments. There’s no time for manual configuration – applications, microservices and containers must be continuously and automatically discovered and monitored by the system. Entity maps and thresholds need to be automated and continuously updated.
72 %
CIOs say they can’t continue to merge monitoring tools; they need a single platform that covers all use cases and offers a consistent source of truth
5. Observability, automation and AI are key
To understand what is happening in their dynamic hybrid multicloud environments, organizations need distributed tracing and real-time topology mapping capabilities. They need code-level details and relationships between entities, as well as user experience and behavior data, all in a unified context.
Monitoring (observability) with continuous automation and AI is no longer just something that’s nice to have. It’s a necessity.
93 %
CIOs think AI will be critical to IT’s ability to handle growing workloads
19 %
repeatable operational processes for managing and monitoring digital experiences are automated
If you are facing similar challenges and are looking for a platform or tool to address them, contact us. As a Dynatrace Master Partner, we are also happy to provide you with the full Dynatrace survey.
Dynatrace’s global survey reached 700 CIOs working in large organizations with more than 1,000 employees. It included 200 respondents from the US, 100 from the UK, France and Germany and 50 from Australia, Singapore, Brazil and Mexico.