The Dynatrace APM tool was deployed to the client’s Employer Electronic Portal in Q1 2021. Once the monitored parameters have been debugged, IT support teams receive automatic alerts for any anomalies, malfunctions or slowdowns in processes, always with detailed identification of the cause.
As a result, the insurance company knows about application problems long before its clients start alerting it.
Based on the data collected, the insurance company was able to optimize the functionality of the applications. For example, it creates clear dashboards by individual metrics and can generate full reporting from the monitored data.