Slovak Telekom wanted to digitalize their stores, innovate and replace piles of paper, improve customer experience. And all this with one single device that facilitates customer interactions. The tablet can completely replace paper catalogs, the display offers prepared by agents, or those already calculated, propose Next Best Action.
This cost-effective solution for store digitalization is GDPR compliant and lets sales representatives make notes. It was a great example of how to link retail stores with the digital era and created a good basis for the way to zero-paper retail.
The target was automation and an increase in campaign management...
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Adastra’s unified lead management has helped O2 Czech Republic reduce the time required to prepare sales campaigns to a tenth of what it was.