Case Studies
Adastra´s CRM solution implemented as a support tool for automation and more efficient campaign management at ČSOB
The target was automation and an increase in campaign management effectiveness and subsequent evaluations, including the option to increase the number of running campaigns.
Pilsner Urquell: Which pallet, stand, or refrigerator sells the most?
Achieving an increase in sales on the saturated Czech beer market is an extremely difficult and costly task. After three years of measuring sales...
Protected: O2 Seamless Journey: A Successful Migration to Azure for Big Data Solutions with Adastra
There is no excerpt because this is a protected post.
National Bank of Slovakia Embarks on a Transformative Data Journey
We are thrilled to partner up with Národná banka Slovenska on their mission to become a data-driven organization that can rely on its data....
Equa Bank clients were fully migrated to Raiffeisenbank in 12 hours
When Equa Bank was being merged into Raiffeisenbank in November 2022, we handled the migration of Equa Bank’s client data into Raiffeisenbank’s CRM system....
Adastra is helping emerging Bulgarian banking leader in their data migration journey
We are thrilled to have been selected as the key partner for the strategic Merger & Acquisition program of United Bulgarian Bank a...
Adastra helped ČSOB Finančná skupina to transfer all of OTP’s clients
We are happy to announce successful completion of the ČSOB-OTP data migration process. Over the last two years, we’ve helped ČSOB Finančná skupina transfer...
Eurowag built a data lake in the cloud in under a year
Sales, customers and the financial statements for completed acquisitions are immediately integrated into reports to the stock exchange. As soon as a new client...
Dôvera Insurance Company: we reduced response time for troubleshooting and streamlined application operations with Dynatrace application monitoring
Know about application problems before a disgruntled client alerts you to them? That’s precisely what Dynatrace application monitoring helped Dôvera a.s. – health insurance...
Adastra helped to develop a technological roadmap for Raiffeisen Bank International to upgrade their retail CRM.
We live at a time when we encounter the terms digitalization, automation and customer experience on daily basis. RBI decided to take a strong...
Pepper as a robotic bank assistant at Tatra banka
Pepper serves as the very first touchpoint to welcome clients in the branches, providing various types of services thanks to the robotic management solution...
Store digitization with an all-in-one unique device, which combines client verification, biometric signature and digital offers
Adastra introduced store digitization solution in partnership with ELCOM. Thanks to a unique concept featuring an all-in-one device enabling client identification, offer display, next...
Slovak Telekom digitalized retail processes with a single device
Adastra implemented a store digitalization solution for all Slovak Telekom stores in Slovakia in partnership with ELCOM and Proboston Creative. Thanks to this unique...
Raiffeisen Bank International makes the Marketing Automation Strategy Come True with Adastra’s Help
It is already more than one year since Adastra delivered the „Technological Upgrade of the Retail CRM“ project for Raiffeisen Bank International. An activity...
ŠKODA AUTO: data transfers on analytics platform are comprehensively managed and monitored by Adastra’s Adoki
In 2018-19, Adastra built an on-premise Data Analytics Platform (DAP) at ŠKODA AUTO. Its purpose? To visualize data and use advanced analytics and artificial...
O2 Czech Republic has reduced inefficient duplicate communication with their customers
O2 Czech Republic needed a unified lead management system to serve as a targeted communication platform that would effectively connect a group of leads...
Automatic categorization for 98.5% of card transactions
With millions of clients conducting millions of operations every day, the bank needed to automatically assign a unique category to every banking transaction (card...
Just-in-time loan offers: a 10x higher conversion rate
Together with the bank, we used several years’ worth of transaction descriptions and a number of transactions of a specific type to identify a...
An increase in impressions among the target group: a 10x bigger target group
Online advertisers want to target their campaigns accurately and reach the right audiences. Consequently, online media operators have turned to Adastra to help them...
Integrating 8 IoT databases and 1 metadatabase to reduce load and save space in the source system
A large automotive company works efficiently with (IoT) sensor data from manufacturing. We have lightened the system load and introduced data retention in the...
CRM system integration for more complex reports, sensitive data anonymizing
For one large automotive company, we have improved the data quality of customer data, integrated individual CRM modules into a unified data solution, and...
Integrating public registers to improve data quality
At a large manufacturing company, we have automated data uploads from public registers. This has eliminated errors caused by freely, manually entering data on...
Retail provider detected 70 % of known fraud cases and additional unexpected fraud cases
We detected shop assistants who commit fraud by stealin customer money. We developed a detector which process surveillance CCTV data, pair it with the data...
How we helped to prevent roughly 30% frauds which secured ROI within 1st year
Despite implemented rule-based engine and background check for new customers, our client suffered from application fraud (customers not paying for hardware and postpaid services) and was struggling to...
We decreased „false alarms“ by 60%, increased operation efficiency and improved customer experience
Even though insurers have fraud detection process, tools and dedicated employees they felt need to innovate and increase fraud detection efficiency, decrease false positives and...
Credit provider Zonky achieved more than 50 % of users registered fully automaticaly and saved over 10 FTEs
The goal of Zonky was to decrease the number of back-office workers, who were manually transcribing personal IDs into databases. We deployed ReeDee, a...
Reliable Deliveries interactive and powerful dashboards, cost savings
We implemented detailed business analysis and built a large-scale data solution running on a Big Data platform. We created interactive and powerful dashboards for business users...
System ARIS categorizes 80 % of the incoming messages for P2P landing platform provider
Client: Peer-to-peer landing platform provider Automatically process a large number of incoming customer support emails. Based on historical data train a natural language processing model...
Platform Administration and Data Reconciliation Reporting for more than 800 users
We arranged support for more than 800 users on the Power BI platform. Our training report for report creators familiarized with the best tips...
Performance Analysis and Improvement page loading accelerated from 3 minutes to 10 seconds
We successfully helped to optimize all aspects of reporting: servers, data mining, data modeling, programming calculations, data visualizations, and storytelling. Page loading was accelerated from 3...