Using Data Quality to Enable Customer Centricity
28. 01. 2021
Public and government sectors can provide the same customer service experience as commercial companies - the very same standard the public now requires. We help government institutions digitalize their infrastructure, improve their processes and use technologies to better serve their clients while complying with rules and regulations.
millions end users
of one of our apps
digital transformation projects
countries in which we have run digital projects
years of experience in facilitating digital transformation
instead of an hour when approving the application
reduction in paper consumption across the organization
to load data from one client database
Don't make clients come to your branch. Reduce the burden on your staff and resolve documentation with clients online. Digital onboarding only takes a few minutes. Clients get a quick response and decision.
Visitors will not wait unnecessarily, thanks to the tablet reception. Digital reception increases the efficiency of your company and the experience of your visitors.
In addition to cost-effectiveness, cloud solutions stand out for their easy scalability, flexibility, performance, continuous evolution, and security. Let us guide you through the journey of digital transformation and innovation in the cloud.
You no longer have to spend dozens of hours copying, transcribing, mailing, and archiving documents. Instead, free up your staff to focus on improving service and taking better care of your clients.
The DWH Framework is a tool for daily data updates and long-term optimized development, documentation, reporting, and data warehouse monitoring. Manage data warehouses quickly and conveniently.
Our goal is to create a framework that ensures the proper use of quality source data and prevents data pollution. With GDPR and data protection in mind, you'll know where all your sensitive data is stored and be in control with our support.
As the amount of data stored on clouds and Big Data platforms grows, so do the opportunities for analytics. We will prepare prediction models from historical data, propose using data generated in real-time, and help you find added value in previously unused data.
thousand passengers reached by campaigns
The company has decided to move away from untargeted marketing and focus on targeted marketing using customer segmentation. With Campaign Management from Adastra, they continuously contact up to 600,000 registered inKarta clients, whom they reach twice a month with personalized offers and communications. They can:
millions of queries to Register have been made since its launch
50 source systems provided data for the Register
The Basic Register of Legal and Natural Persons is one of the four basic registers within the Basic Registers of the Czechia system. It is one of the most comprehensive projects that have been implemented in the Czech market. The project aimed to build the entire infrastructure of the system, fill it with relevant data, verify the data, launch a pilot operation, and then deploy Register into the live process. The delivery included a tool for simple registration of people and changes without the need to create or modify the whole system for a given agenda.
Today, the Register data is used by 7,000 users and registers over 3 million business entities in Czechia. Moreover, businesses can notify the office of their reference data or a change only once, and the data is automatically written to the relevant systems.
A customer, such as a bank, should have a short-term and long-term goal and choose the appropriate technology solution that aligns with their business needs. "The goal is the most important. Without it, no technology or architecture can be built well.
The Nordic countries are very advanced in digitalization and data sharing, which is fertile ground for providing fast non-bank loans even to people who are not interested in banks. And according to surveys, at least a third of them are in Europe. "
Today we are introducing Martin Kozuch, our business analyst. Martin, who has been with us on and off since 2008, has witnessed the rapid transformation and growth of Adastra over the years.
Both backed-up beer bottles and more modern elements of the circular economy are being advised by CIRA Advisory (CIRAA) for companies to introduce. The aim is to design and create products so that, ideally, no waste is generated. "The circular economy is
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