Public and government sectors can provide the same customer service experience as commercial companies - the very same standard the public now requires. We help government institutions digitalize their infrastructure, improve their processes and use technologies to better serve their clients while complying with rules and regulations.

Trusted by

Financial Administration of the Czech Republic

A comprehensive suite of services and solutions for the public and government sectors to facilitate the transition to the digital era

With its unique combination of skills and competencies, Adastra covers the full breadth of digital transformation.

Hands-on practical experience.
A combination of business and IT experts provide a strategy where technical solutions go hand in hand with business objectives.
An end-to-end partner for your digital transformation: From strategy to implementation and support, we are your partner for your journey to digital transformation.

30+

millions end users
of one of our apps

45+

digital transformation projects

20+

countries in which we have run digital projects

10+

years of experience in facilitating digital transformation

Digital transformation projects deliver concrete results. Get inspired

minute

instead of an hour when approving the application

90%

reduction in paper consumption across the organization

5 mins

to load data from one client database

Solutions for sales and marketing

Digital onboarding

Don't make clients come to your branch. Reduce the burden on your staff and resolve documentation with clients online. Digital onboarding only takes a few minutes. Clients get a quick response and decision.

Digital reception

Visitors will not wait unnecessarily, thanks to the tablet reception. Digital reception increases the efficiency of your company and the experience of your visitors.

Optimization of working hours

Optimize opening hours and staffing at your branches by counting and tracking client movements in the unit.

Solutions for IT

Cloud migration

In addition to cost-effectiveness, cloud solutions stand out for their easy scalability, flexibility, performance, continuous evolution, and security. Let us guide you through the journey of digital transformation and innovation in the cloud.

Digital paperless processes

You no longer have to spend dozens of hours copying, transcribing, mailing, and archiving documents. Instead, free up your staff to focus on improving service and taking better care of your clients.

Data Warehouses and Data Warehouse Framework

The DWH Framework is a tool for daily data updates and long-term optimized development, documentation, reporting, and data warehouse monitoring. Manage data warehouses quickly and conveniently.

Master Data Management

Our goal is to create a framework that ensures the proper use of quality source data and prevents data pollution. With GDPR and data protection in mind, you'll know where all your sensitive data is stored and be in control with our support.

Data Science and Advanced Analytics

As the amount of data stored on clouds and Big Data platforms grows, so do the opportunities for analytics. We will prepare prediction models from historical data, propose using data generated in real-time, and help you find added value in previously unused data.

Big Data

We know how to collect and store data and link and analyze it. We know how to extract useful information from it. We know how to take good care of data and take it to tasks you've only dreamed of.

Case Studies

Czech Railways: 600,000 customers will be reached by a personalized campaign

600

thousand passengers reached by campaigns

The company has decided to move away from untargeted marketing and focus on targeted marketing using customer segmentation. With Campaign Management from Adastra, they continuously contact up to 600,000 registered inKarta clients, whom they reach twice a month with personalized offers and communications. They can:

segment according to different criteria, especially people's interest in the target community/station,
quickly launch and manage offers and campaigns,
evaluate individual campaigns - for example, how much ticket sales and click-through rates have increased thanks to a campaign, or track the product offered and identify who has bought it.

ČSÚ: The Basic Register of Legal and Natural Persons records over 3 million business entities in Czechia

27+

millions of queries to Register have been made since its launch

50+

50 source systems provided data for the Register

The Basic Register of Legal and Natural Persons is one of the four basic registers within the Basic Registers of the Czechia system. It is one of the most comprehensive projects that have been implemented in the Czech market. The project aimed to build the entire infrastructure of the system, fill it with relevant data, verify the data, launch a pilot operation, and then deploy Register into the live process. The delivery included a tool for simple registration of people and changes without the need to create or modify the whole system for a given agenda.

Today, the Register data is used by 7,000 users and registers over 3 million business entities in Czechia. Moreover, businesses can notify the office of their reference data or a change only once, and the data is automatically written to the relevant systems.

Get inspired on our blog

Article

Using Data Quality to Enable Customer Centricity

28. 01. 2021

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podcast

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podcast

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08/25/2022

Today we are introducing Martin Kozuch, our business analyst. Martin, who has been with us on and off since 2008, has witnessed the rapid transformation and growth of Adastra over the years.

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podcast

Albert Schandl (CIRAA): Companies do not yet calculate the carbon footprint of purchased materials and services, but this will change

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Both backed-up beer bottles and more modern elements of the circular economy are being advised by CIRA Advisory (CIRAA) for companies to introduce. The aim is to design and create products so that, ideally, no waste is generated. "The circular economy is

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