Using Data Quality to Enable Customer Centricity
28. 01. 2021
At Adastra, we know that the future of insurance lies in data. Let us help you make the most of it. Become a data-driven company. Maximize profit, minimize risk. Be efficient.
millions end users
of one of our apps
digital transformation projects
countries in which we have run digital projects
years of experience in facilitating digital transformation
instead of hours to onboard customers
increase in successful prediction user behavior
annual increase in customer base
increase of operating income
decrease of paper use across the whole company
decrease in false positive approvals
In addition to considerably simplifying the administrative process of settling claims, artificial intelligence will also help you with the early detection of attempts at insurance fraud.
We help banks to keep up with criminals and set-up AML systems & eKYC processes using AI/ML algorithms and models to detect potential threats in exponentially increasing and complex money laundering schemes.
Compliance with regulations and standards is a major challenge for financial institutions, not only from a legal perspective but also as part of the business framework.
We help banks solve problems and seize opportunities related to credit origination and underwriting, fraud management and loss mitigation in collections.
Digital onboarding will help you make several tasks easier when you're drawing up new contracts or making changes to insurance products. It will also increase the effectiveness of your sales and the possibility of cross- or upselling your products.
Enhance your digital campaigns with personalized videos. Use data and AI to supercharg your marketing.
Today, your customers have many ways to stay connected with your bank - from traditional to an ever-growing number of digital channels. We can help you communicate across all channels effectively, connect them and know the preferences of each customer.
We understand the enormous potential that today's technological possibilities offer. We provide high quality creative solutions closely linked to data and new technology models.
Consistent digital customer experience (Digital CX) turned out to be one of the scarcest commodities, requested by a majority of consumers but delivered by not even a third of market brands.
At Adastra, we know how to collect and store data, how to connect and analyze it. We know how to extract useful information from it.
You no longer have to spend dozens of hours copying, rewriting, sending and archiving documents. Free up your employees to focus on improving services or customer care, not paperwork.
Have KPIs at your fingertips. Consolidate outputs from your systems in a single mobile reporting platform.
Adastra is your partner for transforming your existing IT ecosystems into modern, cloud-based, secure, stable and scalable solutions tailored to give your business maximum competitive advantage.
Dynatrace uses artificial intelligence to evaluate application performance issues in real time and accelerate their resolution. Artificial intelligence even uncovers problems you may not have known about.
ARIS is a platform that understands text messages written in natural language. Using artificial intelligence, it automatically suggests responses and allows you to instantly respond to messages with a single click. It takes seconds or minutes to complete replies or orders.
Reduce staffing costs on the service line, up to 50% of queries will be answered by a well-trained bot.
No more transcribing data from ID cards or other documents into the insurance company's systems. With our AI-powered identity verification solution, simply scan or take a photo of the ID on your mobile phone and send the data from the document to your company systems with a single click.
more effective work productivity
reduced paper usage
months to deliver full scope
rychlejší upload dat
Vienna Insurance Group's goal was to build a new data warehouse while maintaining business continuity. Adastra analyzed the situation, created and implemented a strategy. The data warehouse was built and fully operational one year ahead of schedule. Smooth migration of data from the previous solution(5,000 tables).
website conversion rate
open rate of the newsletter
As part of our cooperation, we delivered a client zone, created an application for DAS SALES sales representatives, cooperated on creating an HR section connected to Jobs.cz, we manage applications and implement implementation and development of new requirements.
In collaboration with D.A.S. we created Pravoprovsechny.cz legal portal with a lawsuit calculator. Pravoprovsechny.cz boasts a clever admin that offers editors the right keywords while learning how to use them, making it optimized for SEO on the fly.
reduction of false positive cases
faster problem identification and resolution
We provide application monitoring for clients from banks, insurance companies, telcos and e-commerce.
We have implemented Dynatrace for them - a platform that offers end-to-end insight into critical applications and digital user experience. With AI, it enables quick and easy decisions on actions taken. According to Gartner, the Dynatrace platform is a leader in its field.
users registered automatically
A European peer-to-peer lending platform wanted to automatically process a large number of incoming customer support emails. Adastra trained a natural language processing model to identify useful information and define templates for automated responses. More than 80% of incoming messages were correctly classified from the first day the solution was deployed.
It took only 3 months to deliver the complete solution
We developed a financial data warehouse and reporting platform for a leading investment and debt recovery company. The ADASTRA DWH-IN-THE-BOX solution fulfills common business requirements in a set of standardized and customized technologies.
The result was faster time to market, enthusiastic finance users, quality, reliability, automation.
The client also appreciated all the necessary components in one place (BWF, ETL, DWH, OLAP, Reporting).
Let's get more loyal customers by giving them a better customer experience.
"We have quite a broad portfolio of competencies. Of course, each competency requires a slightly different background, but generally, people in our team have to be motivated, eager to do something, and have common sense. And also a great deal of inventive
We will contact you as soon as possible.