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22. 07. 2022

Customer Experience in Data-Driven Organizations

How do you get the customer's attention and offer them what they really need at the exact moment? Many marketers first develop campaigns and hope it finds their target group.

But thanks to Next Best Action, you can do it the other way around. Identify the wishes and needs of the customer and after that create a personalized customer journey. And most importantly: In real-time.

Let's get more loyal customers by giving them a better customer experience. 



 

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