Manufacturing, Logistics - Spain, Romania

Collections Improvement in Logistics

One of the leading global logistics companies, mainly focused on dealing with pallet and container pooling services, asked ABC to perform a health check of their collections process for the entire European portfolio.

Our Actions

The ABC team reviewed the collections processes, people and systems; performed a default type investigation of detailed failed case reviews and analyzed data to generate insights.


Project Result

  • As a result 60+ improvements in collections were identified

  • Recommendations were prioritized based on quantified expected benefits and several pilots were designed

  • In addition we designed structured reporting to better monitor future collections performance

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