Customer Experience / Adastra

Online competition is fierce in all sectors. Therefore, your online presence needs to align with your business goals, brand, and technology stack while also presenting your clients and customers with the smoothest online experience.

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Benefits for your business

Be where your customers are

In the right place, at the right time.

Provide a relevant offer

Map all your customers needs.

Synchronize communication across all channels

Use both traditional and digital communication channels.

Solutions to improve customer experience (CX)

Customer Data & Experience Platform

True omnichannel communication creates data-based, personalized campaigns.

Next Best Action

Next Best Action engine. Processes the client data automatically and suggest the most suitable offer in milliseconds.

Omnichannel Communication

Integrate all your channels and enable the best experience for your client through consistent, contextual, personalized, and real-time communication.

User Experience / User Interface

Increase productivity and improve customer relationships with state-of-the-art UX/UI design.

Creative Advisory

With us you can enjoy more than 30 advertising professionals and 12 years of experience in the market.

Virtuloc

Accelerate your sales with a new way of digital communication. Invite your customers and partners to meet, sign contracts, or introduce new products virtually.

ATTACHTAP

Attachtap is a new generation of virtual business cards, which fully replaces paper business cards

State-of-the-art partnership: Pepper meets chatGPT

Adastra connected best-of-breed technologies in AI & robotics. #ChatGPT is now available on Pepper, giving you access to cutting-edge language (not just chat!) and speech-to-text capabilities.

Partnership

Case studies

Vodafone

Digital Reception

Digital iPad app allows visitors to self-register their details, gives them access to the guest Wi-Fi network and informs the host they have arriv

Tatra banka

Pepper as a robotic bank assistant at Tatra banka

Pepper serves as the very first touchpoint to welcome clients in the branches, providing various types of services thanks to the robotic management solution developed by Adastra.

Major Czech Internet Provider

Building a new Big Data platform processing tens of billions of data every day? With Adastra done in 3 months !

A major Czech Internet service provider stores operational network data on a Big Data platform that Adastra built in 3 months

Raiffeisenbank

Raiffeisen Bank International makes the Marketing Automation Strategy Come True with Adastra's Help

Adastra consultants helped with the project preparation phase and with the project delivery of Omnichannel Campaigning Tool, Customer Data Analytics Foundation and Real-Time Data Processing Infrastructure.

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