Insure your growth with high-quality digitalization: automate everything from signing the contract to detecting insurance fraud. In a fraction of the time, while maintaining business continuity and data quality.
Client data is processed by the Cloud, claims handling is more efficient, the customer journey is better and AI helps detect insurance fraud.
Adastra delivers such solutions to a number of insurance companies on the Czech market as well as to their multinational parent companies.
faster data warehouse
incoming e-mails are resolved automatically
faster problem identification and resolution
saved
As the number of customers and policies (and the associated data volumes) grows, so does the need for insurers to work with accurate data. Because it’s clean, consolidated and unified customer data that leads to effective risk management, freeing up the hands of analysts in your operations department.
Our client is now able to identify suspected fraudulent behaviour of citizens and businesses even more efficiently and accurately. This in turn has led to an improved overall financial balance sheet, as it has significantly reduced the payment of unauthorized insurance claims.
Do you need to optimize your local data warehouse or transfer data from different repositories to one central repository of the parent company?
Have all the necessary components (BWF, ETL, DWH, OLAP, reporting) in one place and ensure auditability?
With Adastra you can have a complete financial data warehouse and reporting in a matter of months.
We always base this on detailed business analysis (core business, finance, controlling), experience from foreign markets and your unique technical requirements.
And this while maintaining business continuity.
We can "train" natural language processing models (using your data) to identify useful information and define templates for automatic responses to incoming e-mails.
Our solution is instantly functional and covers all omni-channel marketing needs.
You get a complete customer profile with all interactions, including those from social media.
You can easily create segmentations based on any data (events, attributes and metrics) and run more precise campaigns based on them; show the user a banner with specific graphics and message, personalize the website and increase click-through rates.
We provide true end-to-end application monitoring for our domestic and multinational insurance clients. This includes turnkey client zone and sales representative applications.
You get complete insight into critical applications and the digital user experience. Plus, with AI, you’ll be able to quickly and easily decide on necessary actions.
Leave the training, application management, further implementations and development of new features to us.
The target was automation and an increase in campaign management effectiveness and subsequent evaluations, including the option to increase the number of running campaigns.
Know about application problems before a disgruntled client alerts you to them? That’s precisely what Dynatrace application monitoring helped Dôvera a.s. – health insurance...
Even though insurers have fraud detection process, tools and dedicated employees they felt need to innovate and increase fraud detection efficiency, decrease false positives and...
From architecture design to analytics and development, we created an app for insurance agents for all platforms with a user-friendly interface. A reduction in...
What makes sense to digitise in the insurance industry? "I think practically everything where you don't necessarily need human contact. We're here to help...
Like most industries, the insurance sector faced significant disruption in 2020 due to COVID-19, prompting unprecedented digital transformation to enable business continuity. Since the...